Typically this happens when your device is requesting the desktop version of the site, but you need to request the mobile version. On iOS 12.x you can just close the tab and open a new one. Maybe iOS 13.x works a bit different. You can try what this page suggests.
@Rsouissi can you contact us at games@jundroo.com with the email you used to purchase the game on Google Play and we can try to help you troubleshoot this issue.
@Mod Square thumbnails are tricky. It attempts to crop out a reasonable square from the middle, but I know that doesn't always look great. At some point in the future, I would like to improve it a bit.
@CasualCrusade @pedro16797 Looks like you are using an outdated version of the game. Can you try updating and let us know if you are still having the problem.
We will most likely release on GOG with the final release. Or at least try to. They don't let just any game on there, so we have to fill out an application.
Thanks for letting me know. I've been hacking all around that code in this update so I've obviously messed it up. I submitted a bug report so we won't lose track of it.
I have a new version on the Steam beta branch if any of you want to give it a shot and let me know if you are still seeing the white screen.
@Planefun @Mod @SupremeDorian @pedro16797 @Tully2001
Thanks @WNP78, but we like to take our own dumps :D
We've attached to it with VS and checked out the callstack as well and the main thread appears to be deadlocked. We are going to submit a dump to Unity and see what they say. I do highly suspect that it's Steam hooking into the process and contributing to the deadlock. I've got a new build on the Steam beta branch that hopefully works around the issue for now.
@swope are you playing on multiple computers or always the same computer? What kind of computer are you using? Also, are you graphics drivers up to date?
Yep, it was a website glitch I introduced with the update yesterday. I fixed it as soon as I could, but there was a little window of time where unlisted crafts were visible on player's profiles just here on SimpleRockets.com. It didn't affect SimplePlanes.com. Sorry about that. @Tully2001 @tsampoy
@oDDDx This is the first I've heard of it. What issues are you having? If you submit a bug report after you have the issue, I can investigate.@mjdfx150529
@BaconAircraft We just released a new beta 0.6.7.1 and I think this is fixed. Can you check it out when you get a chance or upload this craft so I can investigate? Thanks!
I just did another update to fix an issue with symmetry parts disappearing and the staging editor not nesting parts correctly under categories. 0.6.6.1 should be live now on the Steam beta branch.
@Maxpiens Okay, thanks for the logs. It's an access violation. There can be many things that can cause that. Antivirus, etc, but you said you disabled that. Also, are your graphics drivers up to date?
I also read that Citrix Receiver or Citrix Workspace can cause issues, do you have those installed? How about an app called Duet?
It also might be a Unity bug. We are planning on using an updated version of Unity in the next release for SR2, so that might possibly fix this issue.
Typically this happens when your device is requesting the desktop version of the site, but you need to request the mobile version. On iOS 12.x you can just close the tab and open a new one. Maybe iOS 13.x works a bit different. You can try what this page suggests.
5.2 years ago@Shibe We don't have any plans for a console version of the game.
5.2 years ago@Rsouissi can you contact us at games@jundroo.com with the email you used to purchase the game on Google Play and we can try to help you troubleshoot this issue.
5.2 years agoPlease contact us at games@jundroo.com with the email you used to purchase the game and we can try to help you troubleshoot the issue.
5.2 years ago@Allglad Let me know if restarting or re-installing helps to fix the issue.
5.2 years agoWhat country do you live in? You can try restarting your phone and/or re-installing and see if that helps.
5.2 years ago@rincorvia that’s the problem. SR1 does have DRM unfortunately. If we ever do another PC build for SR1 we can look into ripping that out.
5.2 years ago@CoBros2 no it shouldn’t and we hopefully will have that fixed in the next update.
5.3 years agoYep
5.3 years ago@McDuetchVan You could check the
5.3 years agofuelSource.FuelType.Id
to just add to certain fuel types. Check the Propulsion.xml for fuel type IDs.@Kell which post?
5.3 years agoNot yet. We are working on it. Hopefully late August or early September. You can read the post here for more information.
5.4 years agoThe next time the game crashes can you email your log file to us at games at jundroo dot com? You can find it here:
5.4 years ago%APPDATA%\..\LocalLow\Jundroo\SimpleRockets 2\output_log.txt
lol @AstronautPlanes, stay warm!
5.4 years ago@swope Sorry about that. Does this sound like the issue you are experiencing?
5.5 years agoIncrease mass scale of the wheels and also try increase stability modifier just slightly for wheels and any other small parts connected to the wheels.
5.5 years ago@CasualCrusade If you submit a bug report we can investigate the issue. Submit from flight view after you have seen the black orbit lines.
5.6 years ago@PlanesofJundroo No, we don't have any plans to do that. Video is hard to do right, and YT does an awesome job.
5.6 years ago@Mod Square thumbnails are tricky. It attempts to crop out a reasonable square from the middle, but I know that doesn't always look great. At some point in the future, I would like to improve it a bit.
5.6 years ago@CasualCrusade @pedro16797 Looks like you are using an outdated version of the game. Can you try updating and let us know if you are still having the problem.
5.6 years agoWe will most likely release on GOG with the final release. Or at least try to. They don't let just any game on there, so we have to fill out an application.
5.6 years ago@Exospaceman Nathan will probably start on that after he finishes mod support. Not sure how long it will take.
5.6 years ago@Bmcclory just all of the ways in which we can reach people to let them know about the update: social media, email, blog post, etc.
5.6 years agoI love ya @pedro16797, but you gotta watch the language on here. I removed your comment.
5.6 years ago@Kell I could be swayed.
5.6 years agoCan you give us a screenshot of what you are seeing in the game?
5.6 years ago@JoeJoeFlies What version of Windows are you using? Or are you on Mac? You can also try here:
5.6 years ago%APPDATA%\..\LocalLow\Jundroo\SimpleRockets 2\output_log.txt
Thanks for letting me know. I've been hacking all around that code in this update so I've obviously messed it up. I submitted a bug report so we won't lose track of it.
5.6 years ago@Gregrox Which rocket engine type and power cycle?
5.6 years ago@pedro16797 Thanks for the feedback. What do you mean by the white outlayer?
5.7 years ago@pedro16797 I'm not sure...where are you seeing it?
5.7 years ago@czenon1 @mjdfx150529 yep, I agree we need better landing gear. @HellFireKoder is working on those.
5.8 years agoThanks @SupremeDorian. Do you get the 5 second hang every time?
5.8 years agoI have a new version on the Steam beta branch if any of you want to give it a shot and let me know if you are still seeing the white screen.
5.8 years ago@Planefun @Mod @SupremeDorian @pedro16797 @Tully2001
Thanks @WNP78, but we like to take our own dumps :D
We've attached to it with VS and checked out the callstack as well and the main thread appears to be deadlocked. We are going to submit a dump to Unity and see what they say. I do highly suspect that it's Steam hooking into the process and contributing to the deadlock. I've got a new build on the Steam beta branch that hopefully works around the issue for now.
5.8 years agoWas it the first time you ran the 0.6.9.x update? @Planefun
5.8 years ago@mjdfx150529 That sounds really strange. Did you notice if you had any errors in your log?
5.8 years ago@swope are you playing on multiple computers or always the same computer? What kind of computer are you using? Also, are you graphics drivers up to date?
5.8 years agoCan you email us your log file at games@jundroo.com? You can find it here:
5.9 years ago%APPDATA%\..\LocalLow\Jundroo\SimpleRockets 2\output_log.txt
Yep, it was a website glitch I introduced with the update yesterday. I fixed it as soon as I could, but there was a little window of time where unlisted crafts were visible on player's profiles just here on SimpleRockets.com. It didn't affect SimplePlanes.com. Sorry about that. @Tully2001 @tsampoy
5.9 years ago@SupremeDorian AnotherFireFox found the issue here.
5.9 years ago@WNP78 Nope, it's RRGGBB.
5.9 years ago@deusalgor is probably right. Check your command pod/chip has no rotation. If that's not it, then upload a bug report and we can take a look at it.
6.0 years ago@BaconAircraft Awesome! Thanks!
6.0 years ago@oDDDx This is the first I've heard of it. What issues are you having? If you submit a bug report after you have the issue, I can investigate.@mjdfx150529
6.0 years ago@BaconAircraft We just released a new beta 0.6.7.1 and I think this is fixed. Can you check it out when you get a chance or upload this craft so I can investigate? Thanks!
6.0 years agoI just did another update to fix an issue with symmetry parts disappearing and the staging editor not nesting parts correctly under categories. 0.6.6.1 should be live now on the Steam beta branch.
6.0 years agoHow many crafts do you have in flight in your sandbox? You might want to consider clearing some out or starting a new sandbox.
6.0 years ago@Maxpiens Okay, thanks for the logs. It's an access violation. There can be many things that can cause that. Antivirus, etc, but you said you disabled that. Also, are your graphics drivers up to date?
I also read that Citrix Receiver or Citrix Workspace can cause issues, do you have those installed? How about an app called Duet?
It also might be a Unity bug. We are planning on using an updated version of Unity in the next release for SR2, so that might possibly fix this issue.
6.0 years ago@jacksawild It should be visible by everyone. Are you not able to see the Completed Items section on the Roadmap?
6.0 years ago